At Alpha Healing Store, we strive to get your products to you as quickly and safely as possible. Please review our shipping details below.

Order Processing & Dispatch

  • All orders are processed and dispatched within 2 business days after payment is received.
  • Once your order is shipped, you will receive a tracking code via email.
  • The tracking code will become active within 2 business days of dispatch.

Delivery Timeframes

  • Typical delivery time is 18–20 business days depending on your location.
  • Delivery times may vary slightly due to customs, local postal services, or unforeseen delays.

Shipping Costs

  • Shipping costs will be clearly displayed at checkout.
  • Occasionally, we may offer free shipping promotions, which will be noted on the website.

Tracking Your Order

  • You can track your order using the tracking code provided via email.
  • If your tracking code is not active after 2 business days, please contact our support team at support@alphahealingstore.com.

Lost or Delayed Orders

  • If your order is lost or significantly delayed, please contact us immediately at support@alphahealingstore.com.
  • We will investigate the issue with the courier and provide a suitable resolution, including replacement or refund if necessary.

International Shipping

  • We offer worldwide shipping.
  • Customs charges or import duties may apply depending on your country’s regulations. Customers are responsible for these charges.