Last Updated: January 24, 2025

At Alpha Healing Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Personal details: Name, email address, phone number, and billing/shipping address.
  • Payment information: Credit/debit card details, billing address, and CVV (securely processed via our payment gateway).
  • Order information: Products purchased, quantity, and order history.
  • Website usage data: IP address, browser type, and pages visited for improving your experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate order updates, tracking, and delivery information.
  • Respond to customer inquiries and provide support.
  • Send promotional emails (you can opt-out anytime).
  • Improve our website, services, and product offerings.

Data Protection & Security

  • All sensitive data, including payment details, is encrypted using SSL technology.
  • We do not store full credit/debit card numbers on our servers.
  • Access to customer data is restricted to authorized personnel only.

Sharing Your Information

  • We do not sell, rent, or trade your personal information.
  • We may share necessary information with couriers and payment processors to fulfill your orders.
  • Legal authorities may access your data if required by law.

Your Rights

  • You may request access, correction, or deletion of your personal data.
  • You can unsubscribe from marketing emails at any time using the link provided.
  • For any privacy-related concerns, contact us at support@alphahealingstore.com.

Cookies & Tracking

  • Our website uses cookies to enhance your browsing experience and analyze website performance.
  • You can disable cookies in your browser settings, but some features may not function properly.

Policy Updates

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.